Policy on Website Accessibility


VenQuest Hotel Group (“VHG”) is committed to providing equality of opportunity to persons with disabilities, including equal access to its website. With its rapid proliferation, information technology is increasingly the medium for hotel services.

This policy is a living document that will change over time as IT changes. Ample opportunities for education and communication will occur whenever changes to the policy take place.

Policy Statement

VHG commits to ensuring equal access to its website.

  • Use web page designs that are consistent with the W3C’s Web Content Accessibility Guidelines 2.0 (WCAG) Level AA. The goal for VHG is to be reasonably compliant with WCAG 2.0 Level AA taking into consideration an evaluation of cost and benefit to our customers.  
  • Disseminate electronic documents and multimedia on web pages that are consistent with this policy.


Official web pages and associated web-based applications. This policy does not apply to third party provided web content or applications.  

Web Page Requirements

VHG commits to ensuring equal access to its website.

  • All new and revised web pages, website templates, and website themes published on or after the effective date of this policy will reasonably comply with WCAG 2.0 Level AA taking into consideration the costs and the benefits of compliance for our customers.
  • On a periodic basis, VHG will review its website for compliance with this policy.


Please be aware that our efforts are ongoing. Complaints regarding accessibility of VHG’s Web pages should be directed to 800.990.9991.

Effective Date

This policy will take effect as of the date of adoption.

Date of Adoption and Last Date Updated

Adopted: March, 2018   Updated: 3/20/18


Contact Us

5325 e. pacific coast highway

long beach, california 90804

800.990.9991 | 562.597.1341


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